SCALE TEC, LTD.
PRIVACY and Security POLICY
Last updated December 19, 2017
- Collection of Information
We distinguish between information that does not directly identify you, including “automatically collected data,” “aggregated” or “anonymized” information that we collect to inform it how others use the Services (“Non-personal Data”), and personally identifiable information that specifically identifies you as an individual (“PII”). You can browse and use our Site without providing us PII. Once you provide PII to us through our “Contact Us” page or by calling us to answer questions or process payments, you are no longer anonymous to us. If you choose to provide personal, payment processing or business information, you consent to the transfer and storage of that information on third-party servers located in the United States. With respect to payment processing, any information you provide us will first be entered directly to the system of and stored by a PCI-compliant third-party merchant services company. Scale-Tec does not collect or store any payment PROCESSING information.
When you send us a message through the “Contact Us” page on our Site, we may collect the following PII from you:
- Email address
- Phone number (required)
- Address (required for an official price quote)
- Any additional information you provide in the “Message” box
When you call us to process a payment for any of our products, we will enter the following PII directly into the system of the third-party merchant services company:
- Name (e.g., your name, the farm name or the company name)
- Billing and shipping address
- Email address
- Phone number
- Payment information, which may include:
- Checking account information, if paying by check
- Other account information, if paying by cash or processing payment via the Automated Clearing House (“ACH”) system
We may use PII and Non-personal Data, both individually and combined together, for purposes of analyzing usage of the Services, providing customer and technical support, managing and providing Services (including managing advertisement serving), customizing our communications and to further develop the Services. We may combine Non-personal Data with PII.
- Use and Disclosure of Information
Scale-Tec uses and discloses your PII only as follows:
- to analyze site usage and improve the Services;
- to deliver to you any administrative notices, alerts and communications relevant to your use of the Services;
- to fulfill your requests for certain products and services;
- for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
- to third-party contractors that provide services to Scale-Tec and are bound by these same privacy restrictions;
We may disclose your PII as required by law, such as to comply with a subpoena, or similar legal process and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We have no restrictions on how we use Non-personal Information.
If Scale-Tec is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your PII, as well as any choices you may have regarding your PII.
- User Access and Choice
If the PII on file for you changes, or if you no longer desire our service, you may correct or update it by making the change on our member information page or by emailing us at the contact information provided in the “Contact Us” section below.
We will retain and use your information as necessary to comply with our legal and/or regulatory obligations, resolve disputes, and enforce our agreements.
- Cookies / Tracking Technologies
We follow generally accepted physical, electronic, and procedural safeguards consistent with the type of Non-personal Data and PII that we process and maintain. We use various security measures to protect the information we collect, as appropriate to the type of information, including encryption, firewalls, and access controls. We also limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve the Services. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, please contact us.
- Changes to this Policy
- Contact Us
- Children’s privacy
Scale-Tec does not knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at the information provided in the “Contact Us” section above. Scale-Tec will delete such information from our files within a reasonable time.
- For California Residents
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of PII that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. The law provides that companies must inform consumers about the categories of PII that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Scale-Tec pursuant to Section 1798.83 of the California Civil Code, please contact us at the information provided in the “Contact Us” section above. Please allow 30 days for a response.
- Disputes and Legal Proceedings